Fordfanatic101
281Ci
That Sucks man hope you get her fixed quickly 
Damage caused by an old lady
- Thread starter stadt11
- Start date
stadt11
LetMeGoogleThatForYou.com
FINALLY got the police report today. The reason it took so long, even though Progressive said they submitted the request on Monday, the actual request didn't come in until last night (Weds). It took me 1 phone call to the police station, drove 5 miles, and $5 to get the report. So, if you're not having Progressive fix the vehicle on your policy, they don't seem to be too much in a hurry. I called my Progressive agent back to tell her I got the report, and her voicemail said she'll be out after 4pm and not back in until next Tuesday! I just talked to her 15 minutes ago, she didn't mention anything about not being back until Tuesday!
So I called the 85-yr-old lady's insurance agency and they took all my information, filed a claim, and found an approved place to get an estimate. I heard about this dealership/collision-center before and they do excellent work. Got an estimate at 5:30, in-and-out in about 20 minutes, came to around $2500. They have to replace the driver-side box panel, pull out the cab corner, etc, etc.
I was able to get all that done in 4 hours, more than I can say for what Progressive did for me in 4 days! Progressive is suppose to stay with you throughout the whole claim process, whether you file with them or not. Don't get me wrong, I really like Progressive, it seemed to just be this local agent.
This collision center ordered parts right away and when they are in I'll be able to schedule the repairs probably the week after Christmas. They said 3-5 business days, barring any surprises they might find.
So I called the 85-yr-old lady's insurance agency and they took all my information, filed a claim, and found an approved place to get an estimate. I heard about this dealership/collision-center before and they do excellent work. Got an estimate at 5:30, in-and-out in about 20 minutes, came to around $2500. They have to replace the driver-side box panel, pull out the cab corner, etc, etc.
I was able to get all that done in 4 hours, more than I can say for what Progressive did for me in 4 days! Progressive is suppose to stay with you throughout the whole claim process, whether you file with them or not. Don't get me wrong, I really like Progressive, it seemed to just be this local agent.
This collision center ordered parts right away and when they are in I'll be able to schedule the repairs probably the week after Christmas. They said 3-5 business days, barring any surprises they might find.
Sounds like you really got the ball rolling, hope they get it fixed up soon for you Andy.
junior3815
Get 'em, Got 'em, Good
Glad everything got sorted out Andy
Z71 Kris
Independence...
Wow good news on getting fixed...sux that you have to get it fixed though...
Sounds like you got it under control. Now send your agent a bill for your time. 
I had missed this originally, sorry to hear this. But it sounds like you are getting it taken care of
Glad to hear that you are getting the ball rolling
I hope they get it fixed for you real soon and you're not truckless for too long.
I hope they get it fixed for you real soon and you're not truckless for too long.
ScottyBoy
No, that's not a banana in my pants.
I hate progressive. I had to deal with them years ago with a claim. The whole process was a big headache. I had to do just like you and do most of the legwork myself to get anything done. Im so glad I have State farm. In the past 11 years I've been with State Farm, I have filed about 4 claims and each one went very smooth. They always called me to update me, not vice versa. I like being told how my claim is coming along instead having to hunt someone down to get a shred of info.
