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Recall: 2011 F350/F450: ELECTRICAL SYSTEM: SOFTWARE

Discussion in 'F-350/450' started by 07FX4Chick, Mar 7, 2011.

  1. 07FX4Chick

    07FX4Chick LIFETIME SUPPORTER

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    [FONT=&quot]NHTSA #: [/FONT]11V128000
    [FONT=&quot]Make:[/FONT] FORD
    [FONT=&quot]Model:[/FONT] F350/F450
    [FONT=&quot]Model Year:[/FONT] 2011
    [FONT=&quot]MFG Campaign #:[/FONT] 10S14

    [FONT=&quot]Description:[/FONT] ELECTRICAL SYSTEM: SOFTWARE

    [FONT=&quot]Manufacturer that filed defect/noncompliance report[/FONT][FONT=&quot]:[/FONT] FORD MOTOR COMPANY
    [FONT=&quot]Begin Date of MFG:[/FONT] 10/25/2010
    [FONT=&quot]End Date of MFG:[/FONT] 11/20/2010
    [FONT=&quot]Vehicle, Equipment, or Tire report: [/FONT]V
    [FONT=&quot]
    Number of units affected:[/FONT]
    8,022
    [FONT=&quot]Date owner notified by MFG:[/FONT] 2/21/2011

    [FONT=&quot]Recall Initiator:[/FONT] MFR
    [FONT=&quot]MFG's of Recalled Vehicles/Products: [/FONT]FORD MOTOR COMPANY

    [FONT=&quot]Defect Summary:[/FONT] FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

    [FONT=&quot]Consequence Summary:[/FONT] IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

    [FONT=&quot]Corrective Summary:[/FONT] DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    [FONT=&quot]Recall Notes: [/FONT][FONT=&quot]FORD SAFETY RECALL NO. 10S14. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153).[/FONT]
     

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