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Help with my sister's comp

Discussion in 'Internet & Computers' started by 66nova, Jan 29, 2010.

  1. CJ Hungus

    CJ Hungus Moderator

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    Looks like that thing is FUBAR'd.
     
  2. Darkanion

    Darkanion The space intentionally left blank.

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    As a first step, try talking her through booting Windows into Safe Mode.. See if the fonts are hosed in there, too..
     
  3. mr_bots

    mr_bots People in glass houses sink ships

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  4. Dankle 666

    Dankle 666 They call me Randy...

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    If that doesn't fix it try installing MalwareBytes then do a "full scan" and see if that fixes anything. Also if there is a malware/virus process running it won't be able to be removed with MalwareBytes and you need to run Rkill (DL link below) and then run MalwareBytes. If none of that works it is time for a reformat. :thumbs:


    Rkill download link

    If when you run Rkill, a message comes up saying that "Rkill is a virus" or something like that, that is just the malware trying to trick you. Leave the message open (do not click "OK") and run Rkill again. It should shut down all known malware processes and allow MalwareBytes to remove the threats. :cheers:
     
  5. daddy

    daddy I'm too LAZY to Choose a Custom Title!!!

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  6. daddy

    daddy I'm too LAZY to Choose a Custom Title!!!

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    OR, have her run out and buy a Mac! :D2
     
  7. Sodbuster

    Sodbuster Orange is the happiest color.

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    :lol:
     

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